Shipping policy
Shipping Policy
Last updated: May 2026
Thank you for shopping with us. We are committed to providing you with a smooth and reliable shipping experience.
Order Processing Time
All orders are processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or holidays.
During periods of high order volume, processing times may be slightly delayed. If there is a significant delay in the shipment of your order, we will contact you via email.
Shipping Time
Estimated delivery times:
- United States: 5–12 business days
- Canada: 7–15 business days
- Europe: 7–15 business days
- Australia & New Zealand: 7–15 business days
- Other international destinations: 10–20 business days
Please note that delivery times are estimates and may vary depending on customs clearance, weather conditions, carrier delays, or local postal services.
Shipping Fees
Shipping fees are calculated at checkout based on your location and selected shipping method.
We may occasionally offer free shipping promotions on selected products or orders.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
Tracking information may take 2–5 business days to update after shipment.
Incorrect Address Information
Please ensure that your shipping address is complete and accurate before placing your order.
We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Delayed Packages
If your package is significantly delayed or appears lost in transit, please contact us and we will do our best to assist you.
Please note that we are not responsible for delays caused by customs, natural events, carrier disruptions, or other circumstances beyond our control.
Damaged Items
If your order arrives damaged, please contact us within 7 days of delivery with photos of the damaged item and packaging.
We will review the case and provide a suitable solution.
Contact Us
If you have any questions about this Shipping Policy, please contact us through our store contact page.